Legal
Store Name
ITORICOT OFFICIAL ONLINE STORE
Seller
MEDIUS, Inc.
Sales Representative
Yuichiro Sato
Address
8F, 1-9-12 Asakusabashi, Taito-ku, Tokyo, Japan 111-0053
Telephone
+81-3-5829-8656 (Available from 11:00 AM to 6:00 PM JST)
Email
store@itoricot.com
Website
https://itoricot.com
Product Prices
Please refer to each product page for pricing details.
Additional Charges
For domestic shipping within Japan:
- Shipping fees
Please refer to our Shopping Guide for more details about domestic shipping fees.
For international shipping:
- Shipping fees
- Import duties and customs clearance fees
- Any other fees related to overseas delivery
Please check our Shopping Guide for more details about international shipping fees.
Customs Duties
Customs duties, import taxes, or other fees may be applied upon customs clearance in the destination country. These charges are the recipient's responsibility and should be paid directly to the courier or customs office upon delivery. Please check with the customs office in your country for more detailed information on customs policies.
Delivery Timeline
Orders are typically shipped within five business days after the order confirmation date (excluding weekends, public holidays, and the New Year holiday period).
Payment Methods
Credit Card, PayPal, Apple Pay, Google Pay, Shop Pay, Bank Transfer
Please note that customers are responsible for any transfer fees incurred during bank transfers.
Order Cancellations, Returns, and Exchanges
If an item arrives damaged, defective, or is different from the ordered item, please contact us via phone or our inquiry form, including your contact number and order details. We will provide further instructions on returns or exchanges.
Due to the nature of our products, many items are one-of-a-kind. We do not accept returns or exchanges unless the item is defective.
Return Shipping Fees
If the product is defective, we will cover the return shipping costs. For returns or exchanges due to customer preferences, customers are responsible for the shipping fees.